Sharing content with schedules & alerts

JustAsk offers two ways to automate sharing content:

• Schedules, which deliver content at specified frequencies
• Alerts, which deliver content only if specific conditions are met

Destinations

Note

A delivery can only have one destination. To deliver to multiple destinations, you’ll need to create a delivery for each destination. For example, to deliver a dashboard to both email and Amazon S3, you’ll need to create two deliveries.

A destination is the channel or service JustAsk will send deliveries to. JustAsk currently supports the following delivery destinations:

Destination	How it works
Email	Sends an email to one or more recipients. Recipients can be other users in your JustAsk organization or non-users, such as an external stakeholder. Supports customizing sender options, such as email domain. Learn more.
Amazon S3	Delivers content to an Amazon S3 bucket using cross-account IAM role assumption. AWS IAM setup is required prior to use. Learn more.
SFTP	Delivers content to an existing SFTP server. Learn more.
Webhook	Sends a request to a webhook URL, such as a Zapier webhook. Recipients are determined by the webhook’s configuration. Learn more.

Alert condition types

When you create an alert, you choose a small Results to check query. On each scheduled run, JustAsk runs that query and evaluates a condition against its results.

If the condition is met, the full delivery is sent. If not, the run is recorded as a successful “condition unmet” outcome and nothing is delivered.

You’ll select one of the following condition types when configuring an alert:

Condition type	Triggers the delivery when…
Results have changed	The Results to check query’s results differ from the previous run
Results have stayed the same	The Results to check query’s results match the previous run
No results are returned	No rows are returned
Any results are returned	At least one row is returned

Note

First-run behavior for “Results have changed” and “Results have stayed the same”: On the very first run, there’s no previous result to compare against, so the condition evaluates to false and no delivery is sent. The first run establishes a baseline; alerts can fire starting on the second run.

Delivery access

The ability to create deliveries can be controlled through instance and document-level settings:

• Instance - Organization Admins can select the default abilities for documents in Settings > General > Content permissions.
• Document - In a saved document that has a Dashboard, navigate from the Dashboard to File > Document Settings to select the abilities other users can have when accessing the document.

Note: for external embed it’s possible an environmental variable has been added to disable scheduling for embed users. If you have checked the Instance and Document level settings to ensure they allow Scheduled Deliveries and still do not see the option for embed users to access the Schedule settings panel please reach out to support

Delivery cache

Deliveries intentionally bypass any existing cached results to guarantee data freshness. Once a scheduled query completes, JustAsk creates or updates a cache entry from that run. Deliveries can be used to preemptively warm the cache.

Getting started

Ready to get started? Refer to the Creating deliveries guide to learn how.